Putting Patients First

Putting Patients First

Patient‐centred care is associated with significant improvements in peoples’ health outcomes and health care systems. We know that patients strongly desire individualised support to eat well and have a healthy lifestyle, which includes a greater involvement in decisions about their own care.
This stream of research seeks to discover the best ways to support people to be as healthy as possible. Our aim is create knowledge on what patient-centred care for healthy eating and healthy lifestyles ‘looks like’, then using that information to improve health care practices, services systems and environments.  


We are interested in questions about primary care such as:

  • ‘How do people prefer to receive support to eat well?’
  • “How do people want to best track and measure their progress?’
  • ‘What is the best format, delivery and content of care for health professionals?’
  • ‘What does ‘patient-centred’ care look like? Does it differ for different professionals?’

Recent publications include:

  1. Somerville M, Burch E, Ball L, Williams L. ‘I could have made those changes years earlier’: Experiences and characteristics associated with receiving a prediabetes diagnosis among individuals recently diagnosed with type 2 diabetes. Family Practice, 2019, cmz081
  2. Brickley B, Sladdin I, Williams L, Morgan M, Ross A, Trigger K, Ball L. A new model of patient-centred care for General Practitioners: Results of an integrative review. Family Practice, 2019, cmz063
  3. Odgers-Jewell J, Ball L, Reidlinger D, Isenring E, Thomas R, Kelly J. Replicating group-based education interventions for the management of type 2 diabetes mellitus: A review of intervention reporting. Diabetic Medicine. (Accepted September 2019)
  4. Sladdin I, Gillespie B, Ball L, Chaboyer W. Development and psychometric testing of a patient-reported inventory to measure patient-centred care in dietetic practice. Australian Journal of Primary Health (Accepted August 2019)
  5. Sladdin I, Gillespie B, Ball L, Chaboyer W. Development and psychometric testing of an inventory to measure patient-centred care in dietetic practice – dietitian version. Journal of Human Nutrition and Dietetics 2019, (Online early view).
  6. Levey R, Sladdin I, Ball L, Chaboyer C. Dietitians’ perspectives of the barriers and enablers to delivering patient-centred care. Journal of Human Nutrition & Dietetics (Accepted June 2019)
  7. Burch E, Williams L, Alston-Knox C, Ball L. How does Diet change with a Diagnosis of Diabetes? Protocol of the 3D Longitudinal Study. Nutrients, 2019, 11(1), 158-63.
  8. Sladdin I, Ball L, Gillespie B, Chaboyer W. A comparison of patients’ and dietitians’ perceptions of patient-centred care: A cross-sectional survey. Health Expectations (Online early view).
  9. Ball L, Barnes K, Crossland L, Nicholson C, Jackson C. Questionnaires that measure the quality of relationships between patients and primary care providers: a systematic review. BMC Health Services Research, 2018, 18(1):866.
  10. Sladdin I, Chaboyer W, Ball L. Patients’ perceptions and experiences of patient-centred care in dietetic consultations. Journal of Human Nutrition and Dietetics, 2018 31(2):188-196.